Network Monitoring and Management
Your internal LAN, switches, routers and wireless infrastructure managed and monitored by our team.
Managed IT
IT Helpdesk and Endpoint Support
A responsive helpdesk and managed endpoints, so your people stay productive and your devices stay secure.
Overview
About IT Helpdesk and Endpoint Support
Your team needs a reliable place to turn when something stops working. Media Hut provides helpdesk support for users and manages desktops, laptops and other endpoints throughout their lifecycle.
From onboarding new devices to patching and endpoint security, we keep your fleet consistent, up to date and protected.
Key features
What you get
User helpdesk
Support for your users' day-to-day technology issues, remotely and on-site where required.
Managed desktops and laptops
Standardized setup, configuration and maintenance across your fleet.
Device onboarding
New devices prepared and handed over ready to work.
Patch management
Operating system and application updates applied consistently.
Endpoint security
Protection deployed and monitored on every managed device.
On-site support
Field visits for issues that cannot be solved remotely, under your SLA.
Related services
Often combined with
Business Email Hosting and Management
Secure, encrypted business email with anti-spam and data loss prevention controls.
Security Services
Managed firewall, DDoS protection, CCTV, backup and recovery, failover and security advisory.
Server Setup and Administration
Physical and virtual server provisioning, maintenance, patching and monitoring.
Get a quote for IT Helpdesk and Endpoint Support
Share your sites and requirements. We will respond with a tailored proposal and SLA.