This Acceptable Use Policy applies to all clients of Media Hut (Private) Limited and to anyone who accesses the internet or uses services through a Media Hut connection. It forms part of every service agreement. Clients are responsible for ensuring their users comply.
Lawful use
Services must be used in compliance with the laws of Pakistan, including the Pakistan Telecommunication (Re-organization) Act, 1996, the Prevention of Electronic Crimes Act, 2016, and the regulations and directives of the Pakistan Telecommunication Authority.
Prohibited activities
- Accessing, storing or distributing content that is unlawful in Pakistan or blocked under PTA directives.
- Unauthorized access to, or interference with, any system, network or data, including scanning, probing or attacking networks.
- Distributing malware, launching denial-of-service attacks, or operating botnets.
- Sending unsolicited bulk email or messages, or hosting content that supports such activity.
- Phishing, fraud, impersonation or other deceptive practices.
- Infringing the intellectual property or privacy rights of others.
- Reselling or sharing the service with third parties without written agreement from Media Hut.
- Using tools or configurations intended to bypass lawful restrictions or monitoring obligations.
Network security and integrity
Clients must take reasonable steps to secure their own equipment and networks, including keeping devices updated and protecting credentials. Compromised systems that harm our network or others may be isolated until the issue is resolved.
Monitoring and enforcement
We monitor our network for performance, security and regulatory compliance. Where we reasonably believe this policy has been breached, we may warn the client, restrict or suspend the affected service, or terminate the agreement, depending on the severity. Where required by law, we will report activity to the relevant authorities.
Reporting abuse
To report abuse or a suspected breach of this policy, contact info@mediahut.net, +92 51 844 3312, or 14 London Plaza, G-9 Markaz, Islamabad, Pakistan.
Changes
We may update this policy to reflect changes in law, regulation or our services. The current version is always published on this page.